3 ways to make difficult conversations less challenging, according to research

Most employees avoid difficult conversations despite advice on preparation and engagement, incurring economic and morale costs estimated at $1,500 per avoided conversation.

Research shows the variation in difficulty of conversations based on relationship dynamics, suggesting the need to identify relationship-specific bottlenecks for effective handling.

Existing advice on difficult conversations often focuses on individual engagement techniques, but understanding relationship-specific hurdles is crucial for successful discussions.

Leaders can implement strategies to make difficult conversations easier by identifying and addressing relationship-specific bottlenecks within the organization.

Read at Fast Company