High-performing teams significantly outperform individuals in problem-solving and decision-making. The success of a team does not depend on hiring star employees, as personal attributes are not reliable indicators of collaborative success. Instead, team norms—the adopted patterns of behavior and culture—play a crucial role in motivating members and shaping their interactions. By addressing intrinsic needs, these norms foster trust and emotional engagement, leading to a more productive and high-functioning team environment.
Building great teams is not about hiring stars. Many leaders believe that building a high-performing team requires hiring star employees. However, intelligence, abilities, and personalities are poor predictors of how people behave in teams and what they can contribute to a team's success.
The best predictor of motivation and behavior in teams is the specific norms that a team adopts to define how members will interact and work together. Norms are the patterns of behavior, routines, habits, and rituals that define a team's culture.
#team-building #emotional-intelligence #organizational-behavior #high-performing-teams #team-culture
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