Communication difficulties frequently drive individuals to seek counseling. Despite possessing strong language skills, many do not recognize their communication problems. Effective communication is often viewed through the lens of the 7 Cs: clear, concise, concrete, correct, coherent, complete, and courteous. However, frequent revisits to communication effectiveness suggest deeper issues at play. Listener engagement, not sender clarity, often determines whether communication truly occurs. In personal and professional contexts, the interplay of interest and attentiveness greatly affects the quality of communication between parties.
The real challenge in communication often lies with the listener. The equation is straightforward: Sender's intentions - A caring listener = not being heard.
In personal relationships, couples in conflict often communicate constantly, both verbally and nonverbally. The issue is not a lack of communication, but a lack of interest.
Interestingly, those seeking to improve their communication often articulate their concerns clearly and with flair. They typically have a strong command of the language.
Most adults understand and have practiced the 7 Cs of effective communication. So why do so many feel the need to revisit how to be heard and understood?
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