Diversity of opinion in workplaces is essential but often undermined by psychological factors. People tend to resist differing opinions and show greater criticism towards evidence that contradicts their beliefs. Negative emotional responses can arise when confronted with opposing views, and individuals may hesitate to present unpopular opinions due to fear of group backlash. To foster acceptance of divergent opinions, it is crucial to actively listen without interruption and respond neutrally, allowing complete expression of thoughts. Paraphrasing arguments can further validate differing viewpoints and promote understanding.
One of the most difficult parts of hearing an opinion that differs from your own is to allow someone else to say everything they want to say before chiming in.
Ultimately, people often have a powerful urge to believe what others in their social group also believe.
You may be surprised to find out that they have a different approach than you expect. You'll never find that out if you interrupt quickly.
Try to stay engaged and neutral in your interaction rather than being hostile.
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