The Mortgage Bankers Association (MBA) is highlighting the challenges and successes that the COVID-19 pandemic created for mortgage servicers in response to a series of reports published this week by the U.S. Department of Housing and Urban Development (HUD)'s Office of the Inspector General (OIG).[The] report from the OIG confirms what we all know the COVID-19 pandemic presented unprecedented challenges to homeowners, servicers, and the federal agencies like HUD that administer loan guarantee programs, said Bob Broeksmit, president and CEO of the MBA.
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