Trigger leads represent a harmful practice where borrowers are bombarded with unsolicited communications after their credit is pulled, leading to potential identity theft and predatory lending.
The explosion of bad actors in the mortgage market is tied to financial incentives that reward aggressive marketing tactics rather than genuine customer service and fair lending practices.
Despite being intended to help borrowers find better mortgage options, trigger leads often result in more harm than good, as borrowers receive over 50 unsolicited communications daily.
The Community Home Lenders of America condemns trigger leads for the pervasive harm they cause, emphasizing the need for protective measures for vulnerable homebuyers.
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