"We are increasingly moving from patient to consumer, and consumers hold a tremendous amount of power... There was an understanding that what we offered was differentiated and important and should be paid in that way."
"Consumer demand will 'force the big Titanic to figure out how to shift.' Access remains a major issue plaguing the health care system, often dependent on a person's location."
"80 to 90% of the work that impacts the patient's health happens outside of the four walls of the doctor's office, highlighting the need for broader healthcare solutions."
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