"The techniques Voss used to talk armed, desperate people out of bank robberies and kidnappings were almost identical to what Faber and Mazlish recommended for getting a four-year-old to put on shoes."
"A study placed undergrads in an fMRI machine and showed them emotionally charged images. Researchers watched in real time as blood flooded into the amygdala—the brain's alarm system—and drained out of the prefrontal cortex, where rational thinking, impulse control, and long-term planning live."
Negotiation strategies used in high-stakes situations, such as hostage scenarios, are strikingly similar to those effective with young children. The book 'How to Talk So Kids Will Listen and Listen So Kids Will Talk' emphasizes communication techniques that resonate with the irrational nature of toddlers. Research shows that when individuals become unreasonable, their amygdala activates, impairing rational thought. This connection between child negotiation and complex negotiations suggests that understanding basic human behavior can enhance communication across various contexts.
Read at Psychology Today
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