The article emphasizes the importance of meaningful learning and development (L&D) metrics that measure the impact of employee training rather than superficial data such as 'hours trained'. Instructional Designer Dr. Heidi Kirby highlights that metrics should provide insights into knowledge retention and behavior changes. With a focus on learner-centric metrics, organizations can better understand the effectiveness of their training programs, leading to improved outcomes and return on investment. The piece outlines 14 essential L&D metrics that should guide decision-making to ensure training efforts drive real business results.
"Many common L&D metrics don't tell you much about impact... focusing solely on 'hours trained' is a mistake. You need to dig deeper."
"L&D metrics need to be less like a report card and more like a diagnostic tool—revealing the vital signs of your training's health."
#learning-and-development #training-metrics #employee-training #business-impact #performance-measurement
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