With the tax filing deadline approaching, the IRS reports a decline in tax returns filed and an increase in extension requests compared to last year. Despite concerns related to the IRS's operational challenges, including staff cuts and internal turmoil, experts suggest these trends are not alarming. However, they note significant issues such as audit errors, delays, and reduced customer service. The agency urges taxpayers to file electronically to expedite refunds, while staffing shortages have led to chaotic working conditions for IRS employees.
While experts told CNN this was not a reason for concern, and that in fact, previous years also showed declines over the same period, there is a lot that's different about this year's tax season.
Tax experts told Kiplinger they have noticed a host of problems this tax season, including delays, a lack of customer service, and audit errors.
DOGE's mandatory return-to-work policy appears to be wreaking havoc at the agency, resulting in staffers having to work out of cafeterias and conference rooms due to a lack of space.
The agency said there is still time to file federal income tax returns electronically to receive a refund via direct deposit.
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