"Airports with more TSA complaints could mean longer delays," The Upgraded Points study said. Complaints often correlate with inefficiencies in the security process, affecting traveler experiences.
"Knowing an airport's screening process can help you more effectively plan your trips so you aren't in a huge rush when you arrive." This wisdom highlights the necessity for travelers to be informed.
Newark had 12.84 complaints per 100,000 passengers in 2023, showcasing its significant lead in grievances compared to the national average of 3.92, indicating systemic issues.
Data consistently shows that TSA complaints are lowest in January and peak in December, suggesting that seasonal factors and passenger volume heavily influence airport satisfaction ratings.
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