Neera Tanden emphasized that the Biden administration's initiative aims to eliminate corporate practices that intentionally create barriers for consumers, ultimately degrading their quality of life and preventing them from accessing their rights.
The initiative, called Time Is Money, seeks to eradicate time-consuming and burdensome practices that companies implement to make it hard for consumers to cancel services or receive refunds.
Biden's administration believes that while competition should drive good consumer practices, in reality, companies can exploit consumers through deceptive practices when competition is insufficient.
With the Time Is Money initiative, the White House is taking steps to hold companies accountable for creating unnecessary difficulties for consumers, showing a commitment to advocate for consumers' rights.
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