The ongoing backlog in Google Business Profiles support is causing significant delays, as highlighted by Victoria Kroll's recent update. The delays are attributed to an unusually high number of appeals, making it impossible for Google to provide a clear timeline for resolution. Kroll urged users not to create new requests, as this could exacerbate the situation. The extended wait times have resulted in frustration for many small businesses that rely on timely support. Kroll assured users of ongoing efforts to address the backlog and offered updates as they become available.
Due to an unusually high volume of appeals, processing times are currently extended. We are working diligently to review all cases. As of this time, we cannot provide a specific response timeframe for pending cases.
Please note: Do not create a new listing while your appeal is pending. Once your appeal has been submitted, you do not need to do anything further.
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