The challenges of utilization management can create significant stress for patients, complicating their access to essential medications and requiring time-consuming appeals that add to their burden.
I sobbed over the phone as I explained my situation to the insurance representative, highlighting the dire consequences of their decision to deny my medication.
My psychiatrist worked diligently on the appeal, leveraging clinical information to emphasize the urgency of my medication request, thus reflecting the necessity for timely intervention.
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