Ivaylo Dodev, who is legally deaf in one ear, was prevented from boarding a Frontier Airlines flight because he could not understand instructions given by a mask-wearing gate agent.
The Dodevs claim that after Ivaylo expressed his hearing difficulties, the gate attendant became aggressive and accused him of "insulting my mask," leading to their denial of boarding.
Despite their attempts to clarify the situation and board the flight, the couple was left waiting, with Frontier staff providing no legitimate reason for blocking their boarding.
The lawsuit alleges discrimination and violation of US disability laws, highlighting the emotional toll of missing Nikolina's 55th birthday celebration at a resort.
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