Jodi Hayes expressed her distress, stating, "This fiasco ruined the end of our vacation... I wanted them to send an email did you authorize all these people to be on your credit card and I wanted them to say, we'll investigate it."
Hayes identified 35 unauthorized users on her Marriott Bonvoy Chase credit card, stating, "As authorized users, they had the power to charge up to $19,000 on my card or get $950 cash back, leaving me on the hook."
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Collection
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]