As workplace skills rapidly evolve due to AI and automation, organizations face significant challenges in upskilling employees. Citizen development emerges as a critical strategy enabling nontechnical workers to create digital solutions with no-code/low-code platforms. It transforms Learning and Development (L&D) practices by prioritizing experiential learning for skill retention and applicability. Unlike traditional training methods that may be ineffective, citizen development offers just-in-time learning, allowing employees to apply their skills immediately. This not only facilitates agility and digital fluency but also addresses the pressing need for organizations to adapt and innovate in a fast-changing landscape.
In 2025, one thing is clear: the workplace skills landscape is evolving at an unprecedented pace.
Citizen development is fast becoming a strategic L&D tool that reshapes how organizations approach upskilling and reskilling.
Traditional L&D methods often lack immediacy, personalization, and real-world application, making citizen development a preferred approach.
Citizen development fosters experiential learning, improves skill retention, and aligns perfectly with modern L&D needs.
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