A New Approach to Knowledge-Sharing Within Organizations
Briefly

Traditional knowledge-sharing tools like operating manuals often face trade-offs; overly detailed instructions may hinder absorption, while rigid protocols limit adaptability and customization for employees.
The concept of an 'evolvable script' proposes a concise, modular approach that focuses only on critical tasks, allowing for easy understanding, adaptability, and employee initiative.
By providing only essential actions and allowing for discretion, employees can tailor their approach to current contexts, fostering creativity and learning through application.
Evolvable scripts not only facilitate immediate understanding but also enable ongoing review and adaptation, ensuring that knowledge-sharing evolves with changing circumstances and insights.
Read at Harvard Business Review
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