"Agents have such great advantages over consumers in any negotiation. The typical consumer doesn't know what a reasonable commission is. Two percent is a good goal, and in some areas they can get it down to 1.5%."
"The US system for paying agents is an old sore spot for consumers, who have long complained that they paid higher commissions than buyers and sellers in other parts of the world."
"Experts predicted that the deal would lower consumer costs by as much as 30% and put armies of agents out of work. Others suggested brokerages would simply find loopholes."
"Anyone looking to skirt the rules, let me just tell them the Department of Justice is going to be watching."
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