Staffing cuts at the Social Security Administration (SSA) under President Trump's administration have drastically reduced the workforce, affecting customer service. Reports reveal that with a target of roughly 50,000 employees, there has been a reduction of 7,000. Consequently, this has led to long wait times and increased foot traffic in local offices, as people struggle to get assistance over the phone. The Acting Deputy Commissioner warned that these changes could bring up to 85,000 more visitors weekly, exacerbating issues for the 73 million Americans who rely on Social Security benefits.
“The Social Security Administration has had a busy month... Social Security has said its staffing target is now 50,000 workers, a reduction of 7,000 employees - which is already near a historic low.”
“Reductions in phone service and new ID requirements could lead to an additional 75,000 to 85,000 visitors a week at local field offices...”
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