Trusting UX, outdated leadership, empathy as a roadblock, UI micro-tips
Briefly

The article emphasizes the importance of earning user trust rather than just building it, highlighting that trust should prioritize user needs over arbitrary design choices. This approach serves as a competitive advantage during uncertain times. Additionally, it explores concepts like scaling in both visual and auditory experiences, illustrating how our perception is influenced by cognitive mental models. Through the philosophy of 'mise en place,' the piece underscores the value of organization and preparedness in various aspects of life, fostering better design practices and outcomes for creators.
This is why earning trust is better than building trust. Earning trust prioritizes user needs over arbitrary design choices. And when those trust credits are needed, they become a competitive advantage in uncertain situations.
When we consider the sublime, proportion and scale are what principally come to mind, but this experience of being dwarfed by scale isn't limited to the visual. In music, live performances similarly impress upon the audience a sensation that there is something greater than themselves.
As the neocortex is divided by region (vision, hearing, touch, language, etc.), so too are our mental models, which are stored in cortical columns. This is tacit knowledge. We don't know what we know.
Mise en place is something I try to practice in my life where I can. It's a concept that is very important to me, not only when I cook, but for lots of things that I do.
Read at Medium
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