Card sorting is a UX research method focused on categorizing items to align with users' mental models, enhancing usability in apps and websites. This article reviews the benefits and disadvantages of card sorting, when it's ideal to use, and explores its various types, including standard, reverse, and modified Delphi methods. It emphasizes the importance of understanding user classification for effective information architecture. The article also provides best practices and steps to conduct successful card sorting sessions, ultimately helping designers and product managers in making informed decisions based on user input.
Card sorting is a technique used by UX designers to better align information organization in apps and websites with users' mental models.
Implementing card sorting can significantly enhance the clarity of information architecture, ensuring users can navigate websites and apps intuitively.
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