Tough conversations are inevitable. Here is how to face them with confidence
Briefly

Many leaders avoid difficult conversations hoping issues resolve themselves, but this only deepens the problems. Issues that go unaddressed tend to grow, resulting in larger conflicts.
Leaders often shy away from confrontation because it feels uncomfortable and risky. However, avoiding tough conversations doesn't eliminate conflict; it simply pushes it underground to fester.
A common excuse for not addressing issues is believing they'll 'deal with it next time.' Allowing inappropriate behavior to continue unchallenged erodes team standards.
Many leaders feel unprepared for tough conversations and lack the skills necessary for effective communication. This gap in communication training can hinder their ability to lead.
Read at Fast Company
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