"When I first started here, by and large, the majority of people using the homeless service were also people who were using the drug treatment service. There would have been some older people using the homeless service in the mid to late '90s, but nothing in comparison to now."
"With the escalating rents, people are at the mercy of private landlords. People have presented to us saying their rent increase has been so much that it's been the tipping point for them. They've ended up on the streets."
"A lot of our clients feel they don't have the right to a normal existence. They're treated differently for the most part when they are on the street, and they feel nearly obligated to talk about the darker side of things that are going on."
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