Recent research led by Princeton professor Manoel Horta Ribeiro reveals that workplace communication tools, often criticized for causing irritation among employees, actually foster connectivity and collaboration among staff. The study analyzed interactions in 99 companies post-adoption of Microsoft's Viva Engage and found that these tools enhance knowledge sharing and innovation, while also providing more effective communication across different business levels compared to traditional email. The findings suggest that such tools may serve beneficial purposes, transforming workplace interactions positively.
Using workplace communication tools increases the level of connectivity among staff and strengthens ties, improving knowledge sharing and innovation in organizations.
Princeton's study shows such tools, like Microsoft's Viva Engage, are more effective than email in facilitating communication across hierarchical levels in companies.
#workplace-communication #employee-engagement #organizational-innovation #microsoft-viva-engage #business-tools
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