Snap argues that New Mexico AG Raúl Torrez's claims are based on a misunderstanding of its procedures, stating that the state misrepresented their undercover investigation, subtly twisting the narrative to imply responsibility for user behavior while it was actually the investigators who initiated interactions with potential predators.
The lawsuit accuses Snap of violating public safety by misleading users about the safety of its disappearing messages, but Snap counters that such claims are unfounded and distort the actual activities of the AG's office, which initiated contact with users claiming to be minors.
In their defense, Snap highlights that the AG's investigation involved creating a decoy account which proactively sought out users with explicit usernames, not the platform itself recommending these accounts to minors as suggested by the state's allegations.
Snap points out that the AG's office exaggerated claims about their internal practices and response to reports of abuse, claiming they were incorrectly depicted as being negligent for not retaining explicit content, which Snap asserts was a conscious decision made for user safety.
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