According to the Slack team, users can now activate chosen agents and initiate conversations, helping streamline various tasks across different use cases.
Slack's blog highlights that these agents are designed for diverse needs—ranging from deal assistance to IT support, onboarding, and marketing strategies.
In addition to pre-built agents, customers can customize their own agents through the Agentforce hub, providing a tailored solution for their unique requirements.
With the introduction of Slack "actions" in the Agentforce Agent Builder, agents can now autonomously perform a variety of tasks, significantly enhancing productivity.
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