Salesforce Inc. (NYSE: CRM) is the world’s largest provider of cloud-based customer relationship management (CRM) services, bridging the gap between companies and customers globally.
From fiscal 2014 to fiscal 2024, Salesforce’s revenue grew at a compound annual growth rate (CAGR) of 24%, driven by big acquisitions that expanded its ecosystem.
Salesforce has shifted its focus towards AI, requiring significant resource allocation to ensure its technologies remain compatible and competitive in a rapidly evolving market.
Despite its dominance, Salesforce faces increasing competition from Microsoft, Oracle, SAP, and other rivals as it continues to innovate and improve its offerings.
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