Poshmark's decision to revert to its original fee structure comes after sellers faced decreased sales due to new fees, affecting their earnings and overall satisfaction.
Founder and CEO Manish Chandra acknowledged that the outcome of the fee change did not meet expectations, resulting in reduced spending by shoppers and income for sellers.
Sellers expressed their frustration on platforms like Reddit, reporting a significant decline in sales, with one noting a drop from "12-15 sales" to less than five.
The swift backlash faced by Poshmark is reminiscent of Mercari's fee changes, which also met strong resistance from sellers leading to a reversal of policies.
Collection
[
|
...
]