"For those of you who've shared concerns about enforcement issues: we're looking into it and have already found mistakes and made changes," Mosseri wrote. "Most prominently, our reviewers (people) were making calls without being provided the context on how conversations played out, which was a miss." This highlights the company's acknowledgment of errors in moderation processes and its intention to improve contextual understanding for human reviewers.
"In one prominent example, a number of users reported that their accounts had been penalized for using the word 'cracker' or 'saltines.' Mosseri didn't explain exactly why these types of mistakes occurred, but said that one of the company's internal tools prevented human reviewers from seeing 'sufficient context' about the posts they were moderating." This showcases the specific instances of moderation issues facing Threads.
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