"As we were adding integrated [infotainment] screens in our vehicles, we also tried putting touchscreen-based controls, and people didn't prefer that," Hyundai Design North America VP Ha Hak-soo said.
"People got 'stressed, annoyed and steamed when they want to control something in a pinch but are unable to do so,'" reflecting the feedback from focus group testing on touchscreens.
"Still, although Hyundai is prioritizing buttons now, HDNA head of interior design Kevin Kang told the outlet that self-driving cars could move the needle back towards non-button controls."
"Not everyone is keen on restoring buttons to their rightful place. Last month, Rivian’s Wassym Bensaid suggested that the future is actually voice control."
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