"The SBI feedback model is a structured approach to giving feedback that focuses on three key elements: Situation, Behavior, and Impact. This method provides a clear framework for delivering specific, objective feedback that minimizes defensiveness and promotes positive change."
"Breaking the feedback process into these three clear components removes the ambiguity and emotional charge that can sometimes disrupt a feedback conversation. Instead, the feedback becomes grounded in objective facts, helping both the giver and the receiver stay on the same page."
"Unlike the Sandwich Method, which recommends that managers combine negative feedback with compliments, the SBI method is more direct, situation-specific, and action-oriented, promoting clearer communication and understanding between parties."
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