"The insurance industry is undergoing a consolidation wave, with regional firms merging into larger entities at a rapid pace. Clients may experience service disruptions, as advisors lacking a deep understanding of unique needs often get reassigned."
"When brokers take pride in ownership, they're personally invested in the quality of service they deliver. This commitment fosters a service culture where clients are valued, not just numbers on a balance sheet."
#insurance-industry #brokerage-relationships #client-success #industry-consolidation #service-quality
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