How managers can support team members when they're going through a difficult time

You’re not a therapist. Think of your support as an anchor. They don’t need you to solve their problems, but they do need to feel like they’re not alone.

Setting boundaries is crucial. It shows your team member that you genuinely care about their well-being while also being realistic about your role.

Often, the biggest single differentiator between this being resolved and not is the team member knowing that you care, that what they’re going through isn’t inconvenient.

Listen to understand, not respond. Allow them to express themselves fully without interruption, showcasing genuine compassion and patience.

Read at Fast Company