"When you apologize to your partner, count the seconds between your apology and when you start centering yourself or explaining your perspective. Try actually counting."
"Your apology will do nothing if it's just a means for you to start talking about yourself again. Wait a little bit longer; stay with their experience a little bit longer."
"This is literally the rule in my house. One person at a time. I will hear you out and validate you, then after things calm down, I need you to understand my side."
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