"I've been going to this one for a couple of years due to convenience for meetings and for another four years when I was at NYU for undergrad, and it has not changed or improved since 2008."
"Students and visitors often report frustrations over the understaffed environment, where baristas are rude and appear overwhelmed by the unrelenting pace."
"Finding a spot can be difficult, and even when successful, the atmosphere resembles a packed cafeteria rather than a calming coffee shop."
"Despite the criticism, some patrons return, drawn by the convenience of the location despite the ongoing challenges of the environment."
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