Feedback involves evaluating past performance, allowing individuals to reflect and learn from previous experiences. Employees can identify areas for improvement and adjust their behaviors accordingly. It's crucial for personal growth, but its retrospective nature can sometimes cause defensiveness, which may hinder the improvement process. However, when used effectively, feedback creates a foundation for a performance culture that's dynamic and responsive to both strengths and weaknesses.
On the other hand, feedforward is about shaping the future. It emphasizes discussing what can be done better next time and is inherently more positive and supportive. This forward-looking approach allows employees to visualize their goals and align their actions to achieve them. It fosters an environment of anticipation rather than regret, empowering employees to take responsibility for their growth by setting actionable objectives.
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