Tova Ridgway recalled her experience: "I thought I was talking to my stepmother. It wasn't. It was the hacker. It was insane." This highlights the clever deception used by the hacker.
Ridgway stated, "Sending messages to all of my friends such as, 'I need money,' or 'Can you do me a favor?'." This demonstrates the extent of the scam on her personal network.
"For months, the imposter used her page to sell items that don't exist," said Ridgway, referring to listings for her family's possessions like, "an Acura for $1,400, all my dad's things...".
Despite efforts to recover her account, Ridgway lamented, "the email reset code went straight to the imposter's email," underlining the lack of effective support from Facebook.
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