Cryptic clues at the scene of the UnitedHealthcare CEO's murder have people talking about a 2010 book scrutinizing the insurance industry. Here's what it says.
Briefly

The shell casings found at Brian Thompson's murder scene bore the cryptic words "deny," "defend," and "depose," evoking the title of Jay M. Feinman's book, "Delay Deny Defend," commonly associated with insurance claims processes.
The phrase "delay, deny, defend" reflects a pervasive tactic employed by insurance companies, as they often stall claim processes, unjustly deny valid claims, and mount defenses in court when disputes arise.
Read at Business Insider
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