The shell casings found at Brian Thompson's murder scene bore the cryptic words "deny," "defend," and "depose," evoking the title of Jay M. Feinman's book, "Delay Deny Defend," commonly associated with insurance claims processes.
The phrase "delay, deny, defend" reflects a pervasive tactic employed by insurance companies, as they often stall claim processes, unjustly deny valid claims, and mount defenses in court when disputes arise.
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