CourtAvenue's latest acquisition dives into the world of bots - the less evil kind
Briefly

CourtAvenue has secured a majority stake in Bots Crew, a Ukrainian firm specializing in custom AI conversational solutions. This strategic move aims to bolster CourtAvenue’s capabilities, allowing them to offer enhanced AI-driven chat functionalities to clients like the City of Chicago and Rutgers University. With an estimated acquisition cost in the tens of millions, Bots Crew will operate independently while remaining part of CourtAvenue Collective. Co-founders emphasized the potential for improving customer experiences through advanced AI, as well as the significance of data ownership for their clients' businesses.
Part of the value for CA is offering the AI-driven chat ability to its own clients. And the data those chat functions can gather can be valuable for the clients, who own that data.
It's one part understanding the LLMs and their power. But then there's a whole other engineering layer on top of that, and a customer experience layer as well. That's where I think the magic is going to happen for enterprises, and that's the opportunity for us.
Read at Digiday
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