Council Post: Is SMS Just For Chatting? There's More To It Than That
Briefly

SMS has emerged as a powerful business-consumer communication medium that aids in streamlining operations and enhancing customer engagement through internal communication.
SMS provides businesses with a direct, personal and cost-effective channel to build and nurture stronger relationships with their consumers by reaching their mobile devices.
For internal communication, SMS ensures the team stays informed about schedule changes, task assignments, and project status updates, minimizing the chances of miscommunication.
Using SMS for client communication offers a straightforward way to connect and engage, as it boasts high open and response rates, making it a reliable option.
Read at Forbes
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