A Reddit user commented on the changes saying, "I noticed that the fries are now crispier but like not in a good way? It seems like they're almost like battered fries now and just don't have the same taste." This sentiment was echoed by many others who remarked on their change in texture and taste.
Influencer Daryl-Ann Denner pointed out that the fries now 'don't taste good, please change them back!' emphasizing their newfound graininess and the fact that they no longer get soggy in a hot bag.
Chick-fil-A stated, "Last year, we made a slight adjustment to our Waffle Potato Fries recipe, which offers the same great taste while also making our Waffle Potato Fries stay crispier, longer." This change has drawn mixed reactions from customers.
The spokesperson for Chick-fil-A elaborated on the change stating, "The crispier fries have been tested in markets for more than a year now, and the change took place months ago," indicating efforts to refine the product.
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