Charlotte Easton, who is blind with complex disabilities, was denied benefits due to her mother's assistance during travel, highlighting systemic issues within DWP assessments.
The survey by Sense revealed that 43% of those with complex disabilities face inadequate communication from the DWP, with many feeling humiliated by the benefits process.
Easton expressed frustration at being judged capable of work simply because she managed to attend the assessment with her mother’s support, despite her disabilities.
More than half of respondents reported that their benefits do not adequately cover the costs associated with their disabilities, leading to financial stress and lack of support.
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