Rachel Earing, a staff member at Poached, said: "We had been thinking about it for a little while. We are right by the station and a lot of the time customers would come in and panic over when their trains are, so it is reassuring for them. It was a real lightbulb idea. There has been a really good response."
Miss Earing highlighted that the live train board helps with timing: "Customers can now look up and know when they have to leave, and we know when their coffee has to be ready by. The delay updates are really helpful too. If I see that a train is delayed then I know to prepare for a big rush."
In discussing social media feedback, Earing stated: "We have had a lot of positive feedback on social media. I think it could become a trend. It is really handy for any shops next to a station."
One user praised it on Facebook: "What a brilliant idea! Well done Poached." Others added comments like "Now that's clever! Never miss a train again" and "What a fabulous idea."
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