The GAO report highlighted how telework policies at agencies like the IRS and USCIS significantly hindered their efforts to recruit and retain talent, despite varying usage rates.
Despite differences in telework implementation across agencies, the universal challenge remained: the manner in which telework options impacted the ability to draw in skilled recruits and maintain staffing levels.
#federal-telework #recruitment-challenges #customer-service #government-efficiency #department-of-government-efficiency
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