"Leadership has for too long been about the strong back - rules, authority, control. Leadership must now evolve into a balancing act of our strong back with our soft front, our empathy, our attention to others and to the impact we are having on the planet."
"Her [Christiana Figueres'] personal challenges faced during the Paris Climate Agreement negotiations prompted her soft front side to show, bringing open emotion into her work. She discovered that leading with empathy got results."
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