In the 70s and 80s, my mom worked as a waitress at a restaurant known in her area for its steaks. The restaurant started having trouble with customers ordering 'rare' steaks when they wanted medium rare, which resulted in many plates being returned. One day, a customer came in and told my mom, 'I want the steak grilled for 30 seconds on one side, flipped, grilled for another 30 seconds, and brought straight out.'
Some diners are truly baffling - I don't understand why they even eat out. At a sushi restaurant where I worked, a woman ordered a sashimi salad. When it arrived, she complained that it was too large for a salad. We explained that it was a main dish, not a side, and suggested she eat what she wanted and we'd discard the rest. But she insisted on a smaller portion. So, we took it to the kitchen, transferred the same salad into a smaller bowl, and brought it back. She smiled, said, 'This is better,' and ate the entire thing.
I had a diner send their food back to the kitchen because it was too hot - the opposite of what people normally complain about. I simply set the plate aside for five minutes and then returned it. The customer tipped the server generously and sent extra appreciation to the kitchen. In my opinion, they had more dollars than sense.
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