The discrepancy between personal satisfaction and disdain of the health insurance industry can be explained by the fact that many haven't faced disputes over life-and-death medical coverage with their insurer, yet they know someone who has. This disconnect creates a pervasive fear about healthcare access and affordability.
The AMA found that the prior authorization process 'continues to have a devastating effect on patient outcomes, physician burnout and employee productivity,' highlighting how bureaucratic hurdles can impede quality healthcare.
The enormous profits of the health care industry breed an explosive mixture of outrage and resentment among both patients and doctors, who are left feeling powerless in a seemingly corrupt system.
With UnitedHealth Care alone profiting $23 billion in 2023, it's no wonder that dissatisfaction runs high. Even physicians see the system as a failed or corrupt venture that fails to prioritize patient care.
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