#patient-satisfaction

#patient-satisfaction

Cranham Village Surgery in Ingrebourne Gardens was rated the best GP surgery in Havering, with 92.4% of patients reporting a positive experience.

Measures of health care quality are essential for understanding the impact of interventions in real-world systems. They assess treatment effectiveness, access to care, and patient satisfaction.

The proportion of patients seeing a GP in person has plummeted from more than 80.7% in 2019 to just under 66.2% last year, indicating a significant decline in satisfaction.