The new AI receptionist, Asa, allows patients to book, reschedule, and cancel their cervical cancer screening appointments through WhatsApp, aiming to increase screening uptake.
We hope this exciting pilot will improve access to cervical smear appointments, as it addresses the low uptake in some populations with less than a 10% response rate.
Users have found the technology to be easy and quick, with one patient highlighting the seamless transition from text to WhatsApp as impressive.
Asa not only improves scheduling but also addresses language barriers by sending messages in patients' preferred languages to encourage participation in screenings.
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